A Comprehensive Guide to Mattress Store

A Comprehensive Guide to Mattress Store

Table of Contents

  1. What should I consider when choosing a mattress store?
  2. What is the average price range of mattresses at mattress stores?
  3. How can I tell if a mattress store offers high-quality products?
  4. What types of mattresses are typically available at mattress stores?
  5. How do mattress store warranties work?
  6. Can I negotiate prices at a mattress store?
  7. Do mattress stores offer home delivery and installation services?
  8. What are the main differences between online and physical mattress stores?
  9. Do mattress stores offer financing options?
  10. How often do mattress stores have sales?

What should I consider when choosing a mattress store?

When selecting a mattress store, there are several factors to consider. The first thing to consider is the store’s reputation. A quick online search can give you insight into the store’s reliability and customer satisfaction. Websites like Yelp, Google Reviews, and the Better Business Bureau can provide useful customer feedback.

A key consideration is the range and quality of products the store offers. A good mattress store will have a variety of options, from memory foam to innerspring to hybrid mattresses. The presence of well-known brands can also indicate a store’s commitment to quality.

The store’s policies on delivery, returns, and warranties should also be taken into account. Stores that offer generous policies on these matters are typically more customer-friendly. Some stores offer free delivery and setup, which can save you significant time and effort.

Consider the store’s pricing. A good mattress is an investment, so the store should offer competitive prices. Some stores may also offer price match guarantees.

The knowledgeability and helpfulness of the store’s staff is another important consideration. The staff should be able to answer your questions and guide you in your selection process without being overly pushy or sales-driven.

Lastly, consider the store’s financing options. Many mattress stores offer financing plans, which can make more expensive mattresses more accessible.

What is the average price range of mattresses at mattress stores?

The price of mattresses can vary widely depending on a variety of factors, including size, brand, material, and technology. On the lower end, you can find budget-friendly mattresses for as low as $200-$300, but these tend to be of lower quality or smaller size.

Mid-range mattresses, which offer a balance of quality and affordability, typically range from $500 to $1,200. These mattresses often have decent durability, comfort, and support, and can cater to a wide range of sleepers.

High-end or luxury mattresses, which often boast superior construction, materials, and advanced sleep technology, can run from $1,200 to over $5,000. Brands like Tempur-Pedic, Stearns & Foster, and Duxiana fall into this category.

Remember that price isn’t always indicative of quality. It’s crucial to thoroughly evaluate any mattress, regardless of its price tag.

How can I tell if a mattress store offers high-quality products?

Determining the quality of a mattress store’s offerings can be somewhat subjective, as it often depends on personal comfort preferences. However, there are several objective factors you can consider to help make this assessment.

Firstly, look at the brands the store carries. Well-known brands with a reputation for quality are a good sign. However, don’t discount lesser-known brands, as they may offer excellent quality at a more affordable price.

Check the materials used in the mattresses. Higher quality mattresses often use durable materials like high-density foams and resilient springs. Certifications for materials, such as CertiPUR-US (for foams) or OEKO-TEX (for textiles), can also indicate a commitment to quality.

Warranty policies can provide insight into a mattress’s expected lifespan. Longer warranty periods often suggest a higher quality product.

Take note of the store’s customer reviews and ratings. These can reveal whether previous customers were satisfied with the quality of their purchases.

Finally, don’t be afraid to ask the store’s staff about the construction and features of their mattresses. A reputable store should be transparent about their products.

What types of mattresses are typically available at mattress stores?

Mattress stores typically carry a wide variety of mattress types to cater to different customer needs and preferences. Here are some of the most common types you can expect to find:

  1. Innerspring mattresses: These are traditional mattresses with steel coils inside. They offer good support and a wide range of firmness levels.
  2. Memory foam mattresses: These mattresses conform to your body shape, offering pressure relief and support. They’re excellent at isolating motion but can retain heat.
  3. Latex mattresses: Made from natural or synthetic rubber, these mattresses are firm and supportive. They’re also more durable and breathable than memory foam.
  4. Hybrid mattresses: These combine the support of innerspring coils with the comfort of foam or latex layers.
  5. Adjustable air mattresses: These allow you to adjust the firmness by inflating or deflating the mattress’s air chambers.
  6. Waterbeds: These use water as their support system. They’re less common but can be found in some mattress stores.

Each type has its pros and cons, and what’s best for you depends on your sleep style, body type, and personal preferences.

How do mattress store warranties work?

Mattress warranties protect consumers from defects that might occur after purchase. While specifics can vary from brand to brand, there are some general points to understand about mattress warranties.

Most mattress warranties last between 5 and 25 years, with 10 years being the most common duration. The warranty usually covers defects such as excessive sagging, broken coils, or faulty seams. It’s important to note that normal wear and tear or changes in personal comfort preferences are not covered.

Some warranties are prorated, meaning that as the mattress ages, the owner is responsible for a larger portion of repair or replacement costs. Non-prorated warranties, on the other hand, cover 100% of these costs for the entire warranty period.

Always read the fine print of the warranty before making a purchase. Be clear on what is and isn’t covered, as well as what can void the warranty. For instance, some brands require you to use their mattress on a specific type of base or frame.

Remember, a warranty is a form of insurance for your mattress. A longer, non-prorated warranty is generally more favorable to the consumer.

Can I negotiate prices at a mattress store?

Yes, it’s often possible to negotiate prices at a mattress store, especially at brick-and-mortar locations. Mattresses often have high markups, giving retailers some leeway in pricing. Here are some tips to help you negotiate:

  1. Do your research: Knowing the typical price range for the type and brand of mattress you want can give you a solid bargaining position.
  2. Shop during a sale: Sales events, such as those on President’s Day, Memorial Day, Independence Day, Labor Day, and Black Friday, can give you added negotiating power.
  3. Don’t be afraid to walk away: If the salesperson isn’t willing to negotiate, try leaving the store. They might be more willing to offer a deal to prevent a lost sale.
  4. Ask for extras: If the salesperson can’t lower the price, they might be able to throw in extras like free delivery, a mattress protector, or pillows.
  5. Be polite but firm: Remember, the salesperson is just doing their job. Being respectful can make the negotiation process smoother and more successful.

Remember, not all stores or salespeople will be open to negotiation. However, it never hurts to try, and you could end up with significant savings.

Do mattress stores offer home delivery and installation services?

Most mattress stores offer home delivery services, and many also offer installation or setup services. In many cases, delivery might be free with a minimum purchase, but this can vary by store and location.

During delivery, the store will bring the mattress to your home at a scheduled time. With installation services, they’ll also set up the mattress in your bedroom and may remove your old mattress. This can be particularly helpful if you’re not comfortable maneuvering heavy items or setting up the bed yourself.

However, not all stores offer these services for free. It’s important to ask about delivery and installation fees before making your purchase. If the store doesn’t offer installation or if it’s too expensive, you might need to set up the mattress yourself or hire a separate service.

Remember to coordinate with the store for a delivery and installation time that works for you. You’ll typically need to be home to receive the mattress and oversee the installation.

What are the main differences between online and physical mattress stores?

Shopping at online and physical mattress stores each has its pros and cons.

Online stores often have lower prices due to reduced overhead costs. They can also offer more convenience, as you can shop from the comfort of your home at any time. Most online mattress companies offer generous trial periods, allowing you to try the mattress at home for several months before committing.

However, one major drawback of online shopping is that you can’t test the mattress before buying. You also might have to set up the mattress yourself, although some online companies offer white-glove delivery service for an additional fee.

Physical stores, on the other hand, allow you to try out different mattresses and get personalized advice from salespeople. They might also offer free delivery and setup services. However, their prices can be higher due to the costs of maintaining a physical location.

Whether you should shop online or in-store depends on your personal preferences and priorities. If price and convenience are your main concerns, online might be the way to go. If you want to try before you buy and value personalized service, a physical store could be a better fit.

Do mattress stores offer financing options?

Many mattress stores, both physical and online, offer financing options to make their products more affordable. Financing allows you to break up your payment into smaller, manageable monthly installments instead of paying the full price upfront.

Some stores offer financing through store credit cards. These cards often come with promotional interest rates, such as 0% APR for a certain period. However, be aware that the interest rate can jump significantly after the promotional period ends.

Other stores use third-party financing companies like Affirm, Klarna, or Afterpay. These companies typically perform a soft credit check that won’t affect your credit score. However, late or missed payments can result in fees and affect your credit.

Always read the fine print before opting for financing. Be aware of the interest rate, payment schedule, and any potential fees. If you can afford to pay for your mattress upfront, this is usually the most cost-effective option.

How often do mattress stores have sales?

Mattress stores often have sales around major holidays and at key points throughout the year. Some of the most common sale periods include President’s Day, Memorial Day, Independence Day, Labor Day, Black Friday, and the end of the year.

Stores also often have sales when they’re clearing out old inventory to make room for new models. This typically happens in the spring, as many mattress manufacturers release new models in the summer.

If you’re not in a rush to buy a mattress, waiting for a sale can get you a significant discount. However, don’t let a sale pressure you into buying a mattress that doesn’t meet your needs or fit your budget. It’s better to pay a bit more for a mattress you’ll be happy with than to save money on one that doesn’t give you a good night’s sleep.


Choosing the right mattress can significantly improve your quality of sleep and overall health. A good mattress store will not only provide a range of high-quality products to meet diverse needs, but also offer excellent customer service, fair prices, and supportive policies. Whether you choose to shop online or in a physical store, take the time to do your research, test different options, and ask questions. Remember, a mattress is a long-term investment in your wellbeing, so it’s worth the effort to find the right one.


Q1: Do all mattress stores offer trials?

Most mattress stores, especially online ones, offer sleep trials. This allows you to test the mattress at home for a period (usually 100 nights or more) and return it for a refund if it’s not right for you.

Q2: Can I return a mattress if I don’t like it?

Most stores allow returns during the trial period. However, some may charge return fees or require you to keep the mattress for a minimum period before initiating a return.

Q3: How long does a mattress last?

This depends on the type and quality of the mattress. On average, a mattress should last around 7 to 10 years. However, high-quality mattresses can last longer, while lower-quality ones may wear out faster.

Q4: Can a mattress store customize a mattress to my preferences?

Some mattress stores may offer customization options, such as choosing the firmness level or adding a pillow top. However, this is more common with luxury brands or specialized stores. Most standard mattress stores sell pre-made models with fixed specifications.

Q5: What’s the best way to test a mattress in a store?

When testing a mattress in a store, lie on it in your usual sleep position for at least 10-15 minutes. Pay attention to the support and comfort, especially in your pressure points like shoulders and hips. You could also bring your own pillow to replicate your sleeping conditions more accurately. Remember, it’s your comfort that matters, so don’t rush the process.

Q6: How do I dispose of my old mattress?

When you buy a new mattress, the store will often offer to take away your old one for a fee. Some cities also have recycling programs for mattresses. If these options aren’t available, you could hire a junk removal service or donate the mattress if it’s still in good condition.

Q7: Can I use a second-hand mattress?

While it’s possible to use a second-hand mattress, it’s usually not recommended for hygiene and health reasons. Used mattresses can harbor allergens, bed bugs, and other pests. Moreover, a used mattress is likely to have less lifespan left and may not provide the support and comfort you need. If you must use a second-hand mattress, make sure it’s from a trusted source and in good condition.

Q8: Do I need a box spring with my mattress?

Whether you need a box spring depends on your bed frame and the type of mattress you have. Some bed frames are designed to support the mattress without a box spring. Memory foam, latex, and hybrid mattresses usually don’t require a box spring. However, traditional innerspring mattresses often benefit from the extra support and height a box spring provides. Be sure to check the manufacturer’s recommendations.


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5600 Laurel Canyon Blvd, Los Angeles, CA 91607, USA

(818) 754-1950




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